Why Choose Ascent IT?
Tickets resolved within 1hr of being raised
Support tickets received In 2017
A dedicated enterprise support helpdesk
Full or part managed IT infrastructure
One single point of contact for all IT related issues
Helpdesk support, remote and on-site support
Distribution Company, Cambridgeshire
As a fast growing 24/7 business turning over £36million we need a quick response when things go wrong. Ascent IT have truly delivered where our previous provider did not! Their can do attitude is refreshing and depth of knowledge and expertise outstanding. If you are serious about growing a business then it's important to choose the right supplier and we certainly made the right decision moving to Ascent IT! Highly recommended!
Management Consultancy, Cambridgeshire
As a small business, based on remote working at sites at opposite ends of the UK, we needed an IT support company that could keep us on-line, was competitively priced and could meet a range of needs. Ascent IT have delivered and more for us. They have always been friendly to deal with – they talk in the language of our needs (not in techno-speak!); they’ve helped us set up a new business and as we’ve grown, their support has matched our requirements. Response to problems has been impressively quick, and there’s an all too rare flexibility in the service offered. All in all, you’re left feeling that you are a valued customer, not a faceless terminal. Highly recommended!
Manufacturing Company, London & Suffolk
We needed an I.T. provider who could deliver a cost effective solution linking our two offices in separate parts of the country together to share both files and accounts data. Ascent I.T. implemented a full connectivity solution in the form of a leased line for our most rural site as well as the necessary equipment to create a secure site to site VPN. The project was delivered on time and on budget! I would thoroughly recommend Ascent I.T.